Parity Homes

Process Operations Fellow

Join Us in Rebuilding Communities

Parity Homes is seeking a motivated and detail-oriented Process Operations Fellow to support our team in documenting systems and improving operational efficiency. This role is ideal for a student, recent graduate, or early-career professional who is eager to gain hands-on experience in nonprofit housing development while helping us streamline the way we work.

Parity innovatively breathes new life into blocks of long-abandoned rowhomes in West Baltimore. By leveraging social capital, we create upfront demand for affordable homeownership opportunities through community-based purchasing models. Our work is centered on development without displacement, ensuring that historically marginalized residents are able to benefit from and direct the reinvestment in their neighborhoods.

We are more than a homebuilder; we are reimagining how neighborhoods are valued and invested in. With collaboration, warmth, and craftsmanship at the heart of our culture, we are a small but growing team that treats every member as an equal decision-maker. Together, we are building not just homes, but pathways to wealth and community resilience.

Learn more about our mission in our TED Talk or visit us at www.parityhomes.com.

The Process Operations Fellow will help build and refine Standard Operating Procedures (SOPs) across Parity's construction and administrative processes. Working closely with the Director of Construction and other team members, you will document workflows, create clarity in task ownership, and support the adoption of best practices that allow Parity to scale. This fellowship offers an excellent opportunity to learn the inner workings of nonprofit housing development while contributing to systems that make our impact sustainable.

Key Responsibilities

• Shadow construction and operations staff to capture current workflows.
• Document Standard Operating Procedures (SOPs) for pre-construction, construction, and administrative tasks.
• Identify opportunities for efficiency and clarity in existing processes.
• Support the integration of new systems and tools into the organization's daily work.
• Provide administrative and project support as needed.
• Map and visualize Parity's end-to-end homebuilding and real estate development processes to identify bottlenecks and opportunities for improvement.
• Apply lean operations principles to streamline construction workflows, reduce costs, and increase productivity.
• Build digital tools and dashboards to measure key performance indicators (KPIs) across projects and departments.
• Support the design and implementation of enterprise resource systems (CRM, Airtable, ClickUp, BuilderTrend, Microsoft SharePoint) to manage company data and workflows.
• Identify recurring manual processes that can be automated, and design automations using tools such as Python, C++, Zapier, IFTTT, or Automate.io.
• Collaborate with leadership to iterate on process improvements and track outcomes of implemented changes.
• Document and maintain updated process maps, SOPs, and systems to ensure organizational knowledge is captured and transferable.
• Provide training and support to staff on the adoption of new systems, workflows, and automation tools.
• Conduct ongoing research into best practices in systems design, lean manufacturing, and technology-enabled operations that can be adapted to Parity's model.
• Contribute to building a culture of efficiency, innovation, and collaboration across the organization.

Qualifications

• Strong attention to detail and excellent writing skills.
• Interest in systems, processes, and organizational efficiency.
• Ability to work independently and follow through on assignments.
• Strong interpersonal skills for collaborating with staff across functions.
• Previous internship or relevant coursework in construction, nonprofit management, or business operations is a plus.
• Operations Management / Business Administration diploma, preferred but not essential
• Construction Management / Industrial engineering backgrounds are also considered

Compensation & Benefits

• Part time position, with the possibility that this could grow into a full time position
• Competitive hourly rate of $15 based on experience.
• Professional mentorship and exposure to process improvement in a mission-driven organization.
• Opportunity to contribute meaningfully to community-focused housing projects.

Equal Opportunity Employment

Parity Homes is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.